Terms and Conditions

This website is owned and operated by Accounting Systems, who are dedicated towards your satisfaction. If you need to contact us or have any comments, please use the details below.

Accounting Systems
1st Floor Quality House
41 High Street
Sutton Coldfield
West Midlands
B72 1UH
Phone 0845 009 8090
Fax 0844 504 6763
Email questions@accountingsystems.co.uk

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

We aim to deliver any products ordered within five working days from receipt of your order (subject to availability). All deliveries are undertaken via specialist courier companies. If you do not receive your goods within this time, please call us on 0845 009 8090 or e-mail at questions@accountingsystems.co.uk

You must inform us within two working days if the goods are lost or damaged in transit so that we can make correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. They are not held in clear text on any web site.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

To return damaged goods please contact us so we can arrange for replacement goods to be delivered. Do not return damaged goods directly to Sage, as they will be unable to process your request.

Products are under no circumstances sold on a sale or return basis. Should you wish to return a product (at your own expense) and the Company at its absolute discretion may agree to such, a 25% handling charge plus VAT will be levied. Such products must still be in the original packaging, unopened. The relevant credit and refund will be raised within 30 days.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

VAT

All prices quoted in brochures or catalogues are subject to confirmation at time of order and are exclusive of VAT, which will be chargeable in accordance with current legislation at the date of supply.

Title Ownership and Warranty

The Company will retain title to the goods supplied until payment for the goods is received in full. Where credit terms are allowed, terms of payment are strictly net, and payable as per the invoice.

The Company, at its discretion, reserves the right to implement charges (including interest charges) on accounts outstanding beyond the credit terms. A surcharge of 5% of the value of the goods ordered may be implemented if the payment due remains outstanding for a period of greater than permitted on the Company's invoice. The rate of interest charged shall be 5% above HSBC Bank PLC base rate.

Risk in the Goods supplied passes to the Customer on despatch.

The Company warrants to the Customer only that any Goods supplied by it, function in accordance with any specification provided in documentation accompanying the Goods, provided in always the Goods have been used strictly in accordance with the Company's instructions, and, without prejudice to the generality of the foregoing, have been used correctly in accordance with a designated computer operating system.

All software products are licensed (not sold) in accordance with the terms and expressed in the documentation included with the Goods.

Save as herein provided, all representations, conditions, warranties or other terms expressed or implied or whether statutory or otherwise are hereby expressly excluded. Under no circumstances shall the Company be liable to the Customer or to third parties for loss (including, but not limited to, profit or data) damage or injury howsoever arising.

In any event, the total liability the Company shall have to the Customer shall not exceed the value of the Goods covered by the invoice.

In the case of Goods not of the Company's manufacture, the Company will extend the Customer the benefit of any guarantee, warranty or condition which may have been granted to the Company by the supplier of the Goods and will take such steps as the Customer may reasonably require to enforce such rights but save as aforesaid no condition or warranty is given by the Company in relation to such Goods that are not of its manufacture.

The warranties in this clause in no way invalidate any statutory right of the Customer.

Other Terms and Conditions

The failure by the Company at any time or for any period to enforce any one or more of these Terms and Conditions shall not be a waiver of them or a waiver of the right to enforce such Terms and Conditions on a future occasion.
All Terms and Conditions shall be read and construed independently of each other so that if one more is held to be invalid as an unreasonable restraint of trade, or for any other reason whatsoever, then the remaining Terms and Conditions shall be valid to the extent they are not held to be so invalid. Further, in the event that any Term and Condition shall be found void but will be valid if some part thereof were deleted then such modification as may be necessary to make it valid and effective.
The Customer is reminded that software programs are licensed and not sold and any licence granted is personal to the licensee. The Customer has no right of sale, lease, rent, or hire of a software program to a third party unless the Company's prior and written permission has been obtained.
The Company shall not be responsible for any failure to perform its obligations hereunder due to circumstances beyond its control.

The contact between the Company and the customer shall be governed by and construed in accordance with English Law.