Sage Cover

Sage Cover benefits

As Accredited Sage Partners we can help you get setup on the award winning official Sage support

• Telephone support from over 350 customer service advisors
• 24-hour e-mail support from a dedicated team
• On-line knowledgebase – a valuable source of information on operating your software
• On-line support service which gives quick and efficient answers to application issues
• Sage “Solutions” our full colour quarterly magazine for SageCover members
• Free software revisions ensuring your software is in line with current legislation
• Discounts on many other Sage products and services
• Business advice through our Directors Briefings reports

You can buy SageCover online, or select SageCover for your software in the section below.

SageCover is available for:

• Buy SageCover for Sage Instant Accounts and Instant Plus From £89
• Buy SageCover for Sage 50 Accounts (formerly Line 50) range From £259
• Buy SageCover for Sage 50 Payroll From £260
• Buy SageCover for Sage 50 HR From £130
• Buy SageCover for Sage 50 Forecasting From £205
• Buy SageCover for Sage Winforecast Professional From £445
• Buy SageCover for Sage ACT! Pro From £80
• Buy SageCover for Sage ACT! Premium From £117
• Microsoft Excel support From £145

• Sage Cover Extra

  SageCover Extra not only offers you all the great benefits of SageCover Online and SageCover such as telephone and email support, but it gives you the confidence that your software is constantly up-to-date and that your business is benefiting from the very latest advice and expertise. Stay ahead of the game with the latest features and improvements:

  • Automatically receive the latest version of your software when it’s released.
  • Be completely up-to-date and legislatively compliant.
  • Be among the first with the competitive edge provided by the new software features

  Advanced Support
  Our experts are on hand to make sure Sage 50 Accounts, Sage 50 Payroll and Sage Instant Accounts customers are getting the most from their software.
  Priority Telephone Support – Simply key in your serial number and when connected you’ll be put through to our most experienced technicians.
  Call Back – If you call us, after 90 seconds, with our ‘call back’ option, you can choose to have one of our experts telephone you as soon as they have finished their current call.
  Proactive Remote Support – With your permission, our technicians can access your PC remotely to help answer your queries, quickly and easily.
  Please see the full terms and conditions for availability of these services.

  Advice at your fingertips
  SageCover Extra is more than just support, our Sage 50 Accounts, Sage 50 Payroll and Sage Instant Accounts customers also benefit from:

  • Online Webinars and Library allows you to view demonstrations of Sage software
  • Health and Safety Advice Standard keeps you up-to-date with all the latest legislation.

  
  Free Reports
  With SageCover Extra you receive valuable benefits that help your business stay efficient.

  • Sage 50 Accounts customers can request three customised reports annually.
  • Sage 50 Payroll customers can download specialised reports
  • All SageCover Extra members get our most popular report free of charge every month.

  Business toolkits
  It’s not just the day-to-day stuff we can help with, because we talk with businesses like yours every day, we’ve developed business tools. From:

  • Benchmarker, Planner, Cost Calculator and Financial Checker for Sage 50 customers.
  • Personality Profiler, Interview Guide and Development Analysis for Sage customers.

• Sage Cover in detail

  Sage Cover not only offers you many of the same great benefits of SageCover Online such as email support and Ask Sage, but also additional help and advice on running your Sage software. Plus, expert guidance on key areas of managing your business.

  Telephone support – Great support, person to person

  • If you’ve got any questions, our friendly team of technicians are ready to answer them.
  • Over 350 UK based experts.
  • On hand to smooth your progress through tasks or help you explore the software
  • We promise, no jargon. Just talking you through in language you’ll understand.

  Data Repair
  We hope it never happens, but if you lose your Sage data or need it repaired, our team can help get things back on track.

  • One of our in-house experts will do their best to retrieve or repair your data.

  
  The latest industry news
  Stay up-to-date with the latest business news.

  • Online business news library contains hundreds of documents with top tips
  • There are also daily news updates on a broad range of topics.
  • Monthly e-newsletters keep you up-to-date with technical tips on your software.
  • Our quarterly Solutions magazine gives you the low down on business issues

  Be up-to-date with legislation
  For our Sage 50 Payroll customers we provide a range of services to keep you up-to-date and compliant with current legislation.

  • At Payroll Year End (PYE) we’ll show you exactly what to do and how to do it,
  • Regular software updates to make sure you’re up-to-date with the latest legislation.
  • Make sense of employment law and how it relates to your business with Sage HR

  Advice Standard
  As a business we understand the importance of saving money and managing cash flow.

  • Receive discounts off Sage software and services
• Sage Cover Table

  Key Features	SageCover Online	SageCover	SageCover Extra
  Telephone support Great support, person to person		Yes	Yes
  Email support For more detailed questions and answers	Yes	Yes	Yes
  Ask Sage 6,000 frequently asked questions all online	Yes	Yes	Yes
  HR Advice Standard Helps you make sense of employment law and how it relates to your business		Sage 50 Payroll	Sage 50 Payroll
  Health & Safety Advice Standard Keeps you up-to-date with all the latest health and safety legislation	Instant Accounts		Sage 50 Accounts
  Software updates Keep your software up to date with the latest legislation		Sage 50 Payroll	Sage 50 Payroll
  Data repair Should your Sage data become lost or corrupted		Yes	Express
  Business news Hundreds of online documents covering a wide range of business topics	Yes	Yes	Yes
  Monthly e-Newsletter The latest technical tips on your software		Yes	Yes
  Solutions magazine Keep you up-to-date with business news		Yes	Yes
  Exclusive savings On Sage software and services		Yes	Yes
  Remote Support A quicker way to help you			Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts, Sage ACT!
  Annual Upgrades Stay ahead of the game with the latest features and improvements			Yes
  Priority Telephone Support Putting you in touch with the right expert first time			Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts, Sage ACT!
  Online Webinars and Library View demonstrations of Sage software			Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts
  Call Back Why wait? Let us call you back			Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts, Sage ACT!
  Business toolkits Additional business tools including benchmarker, financial checker and cost calculator	Basic	Basic	Advanced
  Free Customised Reports Sage 50 Accounts customers can request three free customised reports annually and Sage 50 Payroll customers can download three specialised reports based on customer requests annually.			Yes